You may have your ticket confirmation email resent to you by visiting the following link: https://www.microspec.com/tix123/Resend.cfm

Driving directions are found HERE.

The address for The Park Expo and Conference Center is: 800 Briar Creek Road, Charlotte, NC 28205

Yes. If you would like to take a photograph of a craft, artwork or merchandise, please first ask the permission of the vendor.

Yes. It’s located in Independence Hall near the central lobby.

Yes – both. The coat check is located at the main entrance, and the package check is located in the central lobby. Both services are free.

No, there are no restrictions on bags brought into the show except during Early Bird VIP. There are also commemorative bags being sold for $6, proceeds benefit Shriners Hospital for Children.

Bags with rolling wheels are not permitted during Early Bird VIP Shopping hours on Nov. 14 (8 AM-10 AM).

Yes - take your time shopping, you can stay in the show all day!

Yes – if you are not able to attend on Early Bird VIP Morning, you may enter on any other General Admission day and time. 

Just a reminder that the tickets are only available for single-day use and early entry benefits are only available on Saturday, 11/14/26.

You can purchase a ticket upgrade at the show BOX OFFICE for $3. Must have a valid WeekDAY ticket to purchase this upgrade.

Yes. A WeekEND ticket may be used instead on a weekday for general admission if you are not available on the weekend.*

*Please note: refunds for the difference will not be issued

Yes – over 150 benches are spread throughout the show. There’s also seating available at many of the food areas.

Yes – plenty. The venue will have cafeteria-style food, as well as concession-style food. There’s also strudel, roasted nuts, hot pretzels, and many more show favorites.

Building rules are that only food purchased on-site may be consumed there. Special accommodations are made for individuals with dietary restrictions.

If you know the name, you can search the  on-line vendor list.

You can request more information by visiting their vendor listing.

Yes, with a handstamp you may re-enter on the same day.  This applies only to your admissions tickets to the show.  If you leave the parking lot, you will be required to pay for parking again.  

 

Strollers and small pull-behind or push carts are permitted.** 

Grocery-size carts and wagons are not permitted. Large carts and wagons make it difficult to navigate and see the entirety of the vendors.  Consider using the Package Check** in the Central Lobby to hold your purchases.  

*Please note that on Early Bird VIP morning, Saturday, November 14, from 8:00 am - 10:00 am, all wagons, strollers and carts are NOT permitted to enhance the shopping experience for all. *

**Donations are encouraged as it is a free service provided by the Charlotte Regional Fire Foundation. 

No. Large commemorative shopping bags are available for purchase at the show entrance.

The Venue's policy is that no pets are permitted.  The only exemption is for persons accompanied by their active service animal performing the dedicated service. Emotional Support Animals do not qualify for this exemption.

The biggest tip is this: If you’re approaching The Park Expo and Conference Center from uptown Charlotte, and there is a line of vehicles on Independence Blvd., get out of the line and go on to the next exit. This will bring you to the exit between The Park and Bojangles Arena and will save time.

Parking is available at both The Park Expo and Bojangles Arena. On weekends and holidays, the elementary school on Briar Creek Road also provides parking.

Valet Parking: The Park Expo and Conference Center will offer valet parking for the Southern Christmas Show. This front-door service will allow show guests to pull up right across from the show entrance, and make loading those packages afterward a snap. Valet parking can be purchased at the normal entrances to the main parking lot. The cost is $25. If the main lot is full, there may still be valet parking available, so please let the police officers directing traffic know you want to valet park. Valet parking is not available on Preview Night.

Customers must inform the parking attendant that they need or would like handicapped parking. After paying for parking, the attendant will then give instructions on how to get to the handicapped parking area. To ensure your parking, the customer must hang their handicapped placard from the mirror or notify the attendant that the vehicle has a permanent handicapped parking tag. Please keep in mind that handicapped parking is limited, and will be available on a first-come, first-serve basis. Should all accessible spaces be full, guests will be instructed by a parking attendant on where to park. In the event the lot is full, guests can still request to drop off guests in their car at the front door.

Yes. If you’re parking at the main lot (The Park), there’s no problem driving to the circle at the front of the show to drop people off. A police officer will give you instructions when you arrive. If the main lot (The Park) is full, let the parking attendant know you would like to drop someone off. They will make arrangements for you.

The Monday and Tuesday of the show are the least busy, but the show does close at 6 pm on Sunday, Monday, Tuesday, and Wednesday.

Yes, standard-size push wheelchairs are available on a first-come, first-serve basis at the entrance coat check-in Liberty Hall.  You will also be asked to provide a driver’s license, which we will hold until the wheelchair is returned. Wheelchairs may not be reserved. Oversized and motorized wheelchairs are not available, but you are permitted to bring your own.